One Stop Centers

The Hearing Solutions retail outlets are One-Stop Centers¹⁾ for complete hearing health care, providing the whole spectrum of hearing healthcare needs from counseling, to basic and comprehensive audiological assessments to a full range of hearing devices, implantable solutions like Cochlear Implant and active Middle Ear Implants habilitation and rehabilitation, and device after sales service.

• Excellent reputation for providing comprehensive diagnostic services and the latest technically advanced hearing instruments and electronic devices for hearing

• Custom-designed Singapore flagship centre to cater to discerning medical tourists

• As the only center in Asia The Hearing Solution Company P/L has been awarded ISO 9001 to insure good customer care

• Fully qualified team of professional consultants

• Cutting edge implantable and semi implantable hearing devices.

The Center

The Hearing Solution Group has its 2,000 sq. ft. flagship centre in Singapore with 50 more centers in Singapore, Malaysia, Indonesia and Korea. The largest facility of its kind anywhere in Asia, the Singapore Centre is centrally located for convenient access and provides a one-stop solution for hearing health care in the region that is second to none. The interior has been designed to maximize our clients’ comfort and ensure a smooth transition from one phase of testing to another. Every need of the client has been carefully thought through, from initial examination, instrument fitting to after care service.

Our clients’ comfort and ease are our top priority. All centers are tastefully furbished to provide an environment in which our clients can relax and enjoy their hearing care experience. Children’s treatment rooms are purposefully designed and decorated to ensure that children are at ease during their examinations. All centers are fully equipped with the latest digital equipment and sound-proof rooms for effective and accurate client testing.

Professional Team

Every member of our professional team is specialized in a particular service area.

• Clinical Audiology

• Paediatric Audiology

• Counselling, Hearing Instrument Assessment, Selection and Fitting

• Paediatric Counselling, Hearing Instrument Assessment, Selection and Fitting

• Counselling, Cochlea Implant Assessment, Mapping and Habilitation/Rehabilitation

• Counselling, Assessment, Selection and Fitting of semi and totally implanted hearing devices

• Counselling on FM Devices

• Habilitation/Rehabilitation of Hearing Impaired

We provide regular training to keep our staff fully informed of the latest technological developments in our field of specialization.

Services¹⁾

We aim to provide the best and most complete solutions in Hearing Health care. Our services are continuously updated, and include:

• Tympanometry & Impedance Measurements

• Pure Tone and Speech Audiometry

• Otoacoustic Emission Testing

• Automated Steady State Response Testing

• Automated Brainstem Response Testing

• Free Field Audiometry

• Visual Reinforced Audiometry

• Play Audiometry

• Paediatric Free Field

• Hearing Instruments Assessment, Selection and Fitting

• Real Ear Measurement

• Visible Speech

• Hearing Instrument Testing and Analyzing

• Otoplastic Services

• Cochlea Implant Pre and Post Operative Assessments, Mapping and Habilitation

• Fitting and Programming of Advanced Semi and Completely Implanted Hearing Devices

• Habilitation and Rehabilitation

• Counseling

The highest level of client care is of the utmost importance to us. To insure this standard and to continuously improve, we have a systematic approach to client care and our flagship center in Singapore is the only centre of its kind in Asia to be ISO 9100 certified.

Products

In order to be able to provide a complete solution to our clients’ needs, the Hearing Solution Group carries the widest range of state-of-the-art products to meet every hearing need for every problem for every age group and lifestyle.

Products include:

• Complete range of the latest fully digital Hearing Instruments
• Cochlear Implants
• Semi and totally implantable Hearing Devices
• FM Devices

We are updating our product portfolio constantly to be able to provide our clients with the latest products available on the world market.

All products are available from stock as not to inconvenience our clients with undue waiting time.

Support Services

Our relationship with the client does not end when the prescription has been filled. Our door is always open for follow-up care and any questions or concerns our clients may have.

We also provide

• repair service for BTE Hearing Instruments

• exceptional guarantee on all devices provided by us

• Fully equipped Otoplastic laboratory for custom-made hearing devices and ear-moulds

• Repair centre to provide technical support for our clients’ devices.

1) Not all services and products are available at all locations

Testing environment