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Advisory

 

13 Things to Consider when choosing your Hearing Healthcare Provider :

 

  • Quality Certifications – ISO and GDPMDS mark guarantee that the establishment follows established quality guidelines and government rules for dispensing medical devices.

  • Product registration* – Hearing Instrument are medical devices and as such must be registered with the relevant authorities, relevant certificates should be exhibited.

  • Staff – consulting staff must be professional and qualified and at the same time be patient and emphatically with specific situation and problem. If don’t feel comfortable with the Consultant you most likely will not feel comfortable with your future Hearing Instrument.

  • Product offering - you want the choice the world has to offer and not be content with just one Brand and a few models to choose from

  • Testing Equipment and Calibration – your Hearing Instruments will be chosen and fitted according to your hearing test result. Make sure these results are obtained with modern equipment which has be calibrated within the last 12 months.

  • Testing Environment – the fitting and testing room should be comfortable and most of all quiet, you should not be disturbed by noise during the testing or fitting procedure.

  • Hygiene – every hairdresser sterilizes the equipment he/she uses before cutting your hair. So should a quality Hearing Healthcare professional observe highest standard of hygiene and regularly clean and sterilize all equipment which comes in contact with your skin.

  • Ask for a price guarantee – good Hearing Instrument are an investment into your health but you don’t want to find the same product 10 or 20 % cheaper in another shop.

  • Warranty – make sure that you get at least 2 years warranty on your Hearing Instrument

  • Package Deal – you should be quoted an all inclusive price without any additional charges for service or fitting and you should receive all relevant accessories and ear molds (if applicable) a Maintenance or pediatric Kit and batteries with your Hearing Instrument Free of Charge.

  • Objective Hearing Instrument selection tools – only computer aided Hearing Instrument selection programs ensure that all your hearing and lifestyle concerns are being considered in the selection process.

  • After Sales Service- buying a Hearing Instrument should only be the beginning of the relation with your Hearing Healthcare Provider, ensure that he has a strong after sales service policy in place.

  • Testimonials – Check what other people have to say about the provider and his services.

Disclaimer Info :
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Singapore: 76 Bras Basah Road #01-01 Singapore 189558, Hotline: +65 6337 0090 , Email: contact@thsc.com.sg || Malaysia: 76, Jalan Tun Sambanthan Brickfields, 50470 Kuala Lumpur Wilayah Persekutuan, Malaysia , Hotline: +603 2260 6233, +603 2260 5742, +603 2260 4953, Email: info@thehearingsolutionco.com.my || Indonesia: Jl.Salemba Raya No 34-36 Jakarta, 10430 Indonesia, Hotline: +62 21 31902323, Email: abdi@alatbantudengar.com